Skip to content
New Nottingham facility NOW OPEN. Reserve your unit with the click of a button
New Nottingham facility NOW OPEN. Reserve your unit with the click of a button

Contact Us

Loft Self Storage FAQs

Discover solutions to common queries about self-storage and our state-of-the-art facilities right here.

Top Questions

What size storage units and containers are available?

We offer secure units from 10 sq ft to 175 sq ft, as well as 20ft containers. Read our article on how much you can fit in a 20ft container for more sizing information.

Are storage units secure?

Our units are very secure, including:

  • 24-hour digital CCTV with remote monitoring covering the different sites
  • Individual door alarms for every storage unit 
  • Electronic access control systems with unique PIN numbers for every customer

With our high level security measures, you can feel completely safe accessing your things at any time of the day.

Is storage insurance compulsory?

All goods must be protected and insured whilst stored at Loft Self Storage. We provide you with a convenient protection plan that is specifically designed for self storage use. Taking out insurance cover is standard procedure for all self storage companies. 

How do I get to my unit when reception is closed?

Enter your unique PIN code into the keypad on the main gate, drive in, and then enter your code again to access the store for the indoor units. 

Do you have parking at your sites?

Yes, all of our sites have lots of space for parking whilst you are loading, unloading, or visiting your units. Our sites are also well connected by public transport so if you’re not moving things in or out and prefer not to drive then reaching our sites is still easy.

Hucknall and Bestwood Village can be accessed by tram and train from Nottingham city centre. Both locations are also on many bus routes.

Pricing & Booking

How much does storage cost?

The cost of your self storage will depend on the number of storage units being rented, as well as how long you will be renting them for. You can book with us online for an accurate price.

How long can I rent a storage unit for?

You can store your belongings with us for as long as you need to. Self storage at Loft is flexible, there is no minimum or maximum storage period.

What documentation do I need to book self storage?

When applying for self storage, you’ll need two forms of ID: one with a photo (i.e driving licence) and one with proof of address (i.e. utility bill). If you’re using business storage, you’ll be required to show evidence of a link to the company (i.e. business card). 

How far in advance do I need to book?

You can book online at any point before needing to use our storage facility, simply book with us online to arrange your self storage booking. We recommend booking in advance to ensure space availability.


Can I store my vehicle or caravan with you?

Our sites also have room for vehicle and caravan/motorhome storage.

Is there anything I can't put in storage?

We can store almost anything, except for living things and perishable goods. Flammable items such as fireworks are not permitted. Also, any items which run on petrol engines should be fully drained before entering the storage facility.


How often can I access my storage unit?

You can access your storage unit as often as you like within our opening hours, which are Bestwood Village Business Park -Mon - Fri 6am - 6pm and Sat 6am- 12pm. Hucknall is open 7 days a week 7am - 7pm. Out of hours access can also be arranged with our team.

Who will have access to my unit?

Only you will have access to your unit. You will be assigned a unique PIN code to access the site and you will place your own padlock on the door. No one else has access to your unit.

How quickly can I access my unit & store my belongings?

You can move in your items on the same day that you book your storage, provided it’s during our opening hours and that you have the relevant documents to sign your contract.

I’ve forgotten my PIN code, what do I do?

To retrieve a forgotten PIN code for our self-storage site, please contact our team at the branch where you’re storing. They will assist you in verifying your identity and guide you through the process of resetting or retrieving your PIN.


What is self storage?

Self-storage is a service that provides individuals or businesses with rental space to store their belongings. Storage units are accessible by the renter, allowing them to store items on a short-term or long-term basis.

What is container storage?

Container Self-storage involves renting a space for a certain amount of time with the intent of storing goods within it. Self-storage usually requires individuals to deposit their belongings at the storage facility independently.

What is a digital mailroom?

A digital mailroom is a software used to automate the processing of incoming and outgoing mail. This can include scanning paper mail, extracting data such as invoice numbers and dates from emails, and routing documents to the appropriate people or departments.

How do I make sure I receive updates from you?

We always try to keep all of our customers informed of any access changes or work on-site via email. Additionally, if you want to find out more about what we do then please do follow us on Facebook, Instagram, Twitter or LinkedIn.

Secure self storage for everybody

Secure self storage for everybody

At Loft Self Storage, we offer self storage in Nottingham, just a short drive from the city. Our storage services cover a mix of indoor units, container storage and outdoor self store solutions such as vehicle storage. Our solutions are fully flexible, whether you need business, household, student, or retail storage, we have long-term and short-term storage services for you.

Book with us today